Risk & Opportunity Assessment
Business Objectives
- Identify and assess key product, operational, and customer experience risks & opportunities
- Provide Accountable Executives visibility to
- How well their business is operating
- Critical priority change needed
- Confidence in their business strategy and roadmap
Business Application
- Merger and Acquisition Due Diligence and Integration
- Product Scalability and Business Growth Assessment
- Organizational and Business Operational Health Checks/Audits
Core Capabilities
Organizational Modeling and Value-Chain / Business Process Architecture
Customer Experience / Journey Mapping
Organization and Process Maturity Assessment
- Critical Business Process Risk Assessments and Control Effectiveness
Operational Performance Improvement
Business Objectives
- Remediate / mitigate key risks and increase control effectiveness
- Increase efficiency and throughput
- Greatly improve your customer’s experience.
Value-Chain Application
Value-Chain Optimization
Critical Business Process Continuous Improvement
Business Process Design or Re-design
Core Capabilities
- Data-driven, Lean Six Sigma Process Definition, Analysis, Design, and Implementation
- Value-Chain and Customer Experience Mapping
- Business Process Automation
Management Solutions
Business Objectives
Successfully deliver and sustain the gain from process, technology, and people changes
- Monitor and communicate business performance, risks, and opportunities
- Ensure teams and individuals are focused on the right work, at the right time, and with the right resources
- Ensure value-chain and customer change readiness
Value-Chain Application
- Program/Project Delivery
- Value-Chain / Operating System Management
- Business Process Management
Core Capabilities
- Agile Program or Project Management with focus on Change Management and Communications
- Accountable Executive and Leadership Training and Coaching
- Business Process Owner and Manager Training and Coaching
- Core BPM
- Lean Agile Continuous Improvement